How we handle information.

Last updated: 3 September 2026. This is a working legal draft prepared for SAB review. It must be approved by qualified Ethiopian counsel before the legal-review flag is removed in the CMS.

Addis Organic Cereals and Oilseeds Import, trading as SAB Ethio Organic, is responsible for the business information it receives through its published contact channels. The business is located in Lemi Kura, Woreda 03, Addis Ababa, Ethiopia.

The website has no customer accounts, checkout or payment form. If you submit the contact form, SAB receives your name, email address, optional phone number, inquiry type, message and consent confirmation. If you choose WhatsApp, Telegram, phone or email, you provide information directly through that service.

Hosting and security providers may process technical request information such as IP address, browser type, device information, requested pages, timestamps and diagnostic logs. Cloudflare Turnstile may process limited device and interaction signals to distinguish people from abusive automated traffic. If you accept analytics, Google Analytics may process page views, approximate location, device information and interaction events using identifiers stored in first-party cookies.

Information is used to respond to inquiries, provide product availability and delivery information, operate and secure the website, understand website performance when analytics consent is granted, comply with legal obligations and protect the rights of SAB and its visitors.

Where consent is the basis for analytics, you may withdraw it at any time through Analytics settings in the footer. Other processing is limited to what is necessary for a requested conversation, site operation or an applicable legal obligation.

The website may rely on Vercel for hosting, Sanity for content management, Resend for contact-form email delivery, Cloudflare Turnstile for abuse prevention and Google Analytics for optional measurement. WhatsApp and Telegram operate separately when you follow their links. Those providers process information under their own terms and privacy notices, and may process data outside Ethiopia.

SAB keeps inquiry records only for as long as reasonably needed to answer the request, maintain appropriate business records, resolve disputes or meet legal obligations. Service-provider logs and analytics data follow the retention settings and policies configured with those providers.

Reasonable technical and organizational safeguards are used, but no internet transmission or storage method can be guaranteed completely secure.

Subject to applicable law, including Ethiopia's Personal Data Protection Proclamation No. 1321/2024, you may ask whether SAB holds personal data about you and request access, correction, deletion or restriction where those rights apply. You may also object to certain processing or withdraw consent without affecting earlier lawful processing.

Use a published channel on the Contact page to make a privacy request. SAB may need to verify your identity before acting on a request.

This website is a general product catalogue and is not directed to children. SAB does not knowingly use the website to collect personal information from children.

This policy may be updated when the website, service providers or legal requirements change. The latest version and its update date will be published on this page.